Bug Reporting

We are committed to providing the best experience for all users on TON Pools. If you encounter any bugs or issues while using the platform, please report them so we can address them promptly.

How to Report a Bug

To report a bug, follow these steps:

  1. Visit Our Support Center Go to our Support Center for detailed guidance on how to submit a bug report.

  2. Provide Detailed Information Include the following details in your report to help us understand and resolve the issue more quickly:

    • A clear description of the bug or issue.

    • Steps to reproduce the bug.

    • Any error messages received.

    • Screenshots or screen recordings (if applicable).

    • Information about your device, browser, and operating system.

  3. Submit the Report Use the provided form on our Support Center page to submit your bug report.

What Happens Next?

Once your bug report is submitted:

  • Our support team will review your report and may contact you for additional information.

  • The bug will be prioritized and addressed by our development team.

  • You will receive updates on the status of the bug and when it is resolved.

Contact Support

For urgent issues or if you need additional assistance, you can also contact our support team directly through the Support Center.

Your feedback is invaluable in helping us improve TON Pools. Thank you for your assistance in making our platform better for everyone!

Last updated